Privacy Policy

Protecting your private information is our priority. This Statement of Privacy applies to chorussleep.com, Chorus Sleep mobile applications, and Chorus Wellness Inc. and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to Chorus Wellness Inc. include chorussleep.com, mobile apps, and Chorus. By using the Chorus website and apps, you consent to the data practices described in this statement.

Collection of your Personal Information

In order to better provide you with products and services offered on our Site, Chorus may collect personally identifiable information, such as your:

  • – First and Last Name
  • – Mailing Address
  • – E-mail Address
  • – Phone Number

If you purchase Chorus’s products and services, we collect billing and credit card information. This information is used to complete the purchase transaction

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Chorus’s public message boards, this information may be collected and used by others.

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Use of your Personal Information

Chorus collects and uses your personal information to operate its website(s) and deliver the services you have requested.

Chorus may also use your personally identifiable information to inform you of other products or services available from Chorus.

Collection and Use of Health Fitness Data

In some of our mobile applications, Chorus offers the ability to synchronize your sleep related health (what's called fitness data in Google Fit) data with our platform. This is always completely optional. Such data includes estimated dates and times you: got in bed, went to sleep, woke up during the night, woke up in the morning, and the time you got out of bed. We use this data inside our applications to help you better analyze, track, visualize trends and improve your sleep.

This data is never shared or sold to any third parties, and is always transferred and stored fully encrypted. Please see "Deletion of Personal Data" for more information about removing your data, and please contact [email protected] for more information or to remove just your sleep health data. Any such integrations may be removed at any time by you from within your phone's settings (such as by accessing the settings within Apple Health or Google Fit).

Chorus Sleep's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy , including the Limited Use requirements.

Sharing Information with Third Parties

Chorus does not sell, rent or lease its customer lists or any customer data to third parties.

Chorus may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Chorus, and they are required to maintain the confidentiality of your information.

Chorus may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Chorus or the site; (b) protect and defend the rights or property of Chorus; and/or (c) act under exigent circumstances to protect the personal safety of users of Chorus, or the public.

Employers: We do not share any Personal Information with employers unless necessary to prevent imminent harm (e.g., crisis management) or as required by law. We only share anonymized and aggregated (i.e. completely de-identified) information with employers. For more information, contact [email protected].

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by Chorus. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Chorus website.

Use of Cookies

The Chorus website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Chorus pages, or register with Chorus site or services, a cookie helps Chorus to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Chorus website, the information you previously provided can be retrieved, so you can easily use the Chorus features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Chorus services or websites you visit.

Links

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Security of your Personal Information

Chorus secures your personal information from unauthorized access, use, or disclosure.

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Transport Layer Security (TLS) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Deletion of Personal Data

To remove all of your personal data from our system, please email [email protected] from the email address you wish to remove information for. Additionally, inside our mobile applications, you may be able to directly request the deletion of your data from our "settings menu".

Children Under Thirteen

Chorus does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

E-mail Communications

From time to time, Chorus may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from Chorus, you may opt out of such communications by replying "STOP” or clicking on the "UNSUBSCRIBE" button.

External Data Storage Sites

We may store your data on servers provided by third party hosting vendors with whom we have contracted.

Changes to this Statement

Chorus reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Us

  • Chorus welcomes your questions or comments regarding this Statement of Privacy. If you believe that Chorus has not adhered to this Statement, please contact Chorus at:
  • 2370 Market St.
  • Suite 103 PMB 174
  • San Francisco, CA 94114
  • [email protected]
  • Effective as of October 9, 2020